Refund policy

If your report isn’t what you hoped for, email us within 14 days of buying it and we refund the full price. You don’t need to give a reason or prove anything.

This covers the profit report ($19.99), the full audit ($29.99) and the $10 upgrade, including one an AI agent bought for you. Refunds are always of the full amount you paid for that purchase.

Once a report is refunded, its link stops working and its PDF and spreadsheet can’t be downloaded again. For a full audit, the day-30 re-check email isn’t sent. Copies you already downloaded stay on your device; please treat them as returned.

If you upgraded, refunding the report refunds the upgrade too, and the report closes. You can also ask to refund only the upgrade, within 14 days of paying for it: your report then goes back to the profit report, the full audit’s extras close, and the re-check email isn’t sent.

After those 14 days, we still refund you in full if:

• you paid but we couldn’t deliver your report, and we couldn’t fix that within 7 days of you writing to us;
• a fault on our side makes the report unusable and we can’t fix it;
• you were charged more than once for the same report; or
• the law where you live gives you a right to a refund.

Email support@sellerprofitdoctor.com from the address you paid with, within 14 days of the purchase. Include your report’s link, or the day you paid and the amount, so we can find the order. If an AI agent paid, include the payment id from its receipt. Approved refunds go back to the card or account you paid with and usually show within 5 to 10 business days.

Every report is digital: it opens on screen and arrives by email as a link. Nothing is shipped, so there’s nothing to send back.

For purchases on our website, Stripe is the seller of record, so Stripe may also refund a payment itself in some cases, for example to settle a problem before it becomes a dispute, or where consumer law requires it. A refund from Stripe ends access to the report in the same way.

If you are a consumer in the European Union or the United Kingdom, you can cancel within 14 days of buying and get a full refund, the same as everyone else. This doesn’t affect your rights if a report is faulty.

Please write to us before disputing a charge with your bank: a refund is quicker for you. If a charge is disputed, the report’s link stops working, and our records of the purchase and its delivery go through Stripe to your bank, which decides the dispute.

Gomorra Labs LLC
Email: support@sellerprofitdoctor.com