Seller Listing Doctor
See why Google stopped showing your products, and what to change
Seller Listing Doctor is a Shopify app that connects to your Google Merchant Center account. It reads what Google says about your products and your account, puts the problems in order, worst first, and takes you through them one at a time, with Google’s own instructions and a link to each product in Shopify.
Coming to the Shopify App Store
See what it does- Only reads, never changes a product or anything at Google
- $19 a month, with a 7-day free trial
- Billed through Shopify
- Disconnect any time
Google rejected your products, or limited your account
When Google stops showing your products, the first question is what to do, and where to start. Not every problem is equal: some stop a product from showing, some limit where it can show, and some are worth tidying but don’t stop anything. Seller Listing Doctor sorts them for you and gives you one next step.
What it does
Google's reasons, read for you
The app reads your Merchant Center account: each product's approval status and issues in each country, and the problems Google reports on the account as a whole.
Worst first
The problems are put in order for you. An account problem comes first, then what stops products from showing, then what limits where they can show, then what's worth tidying but doesn't stop anything from showing.
One problem at a time
One problem is open and the rest wait their turn. When you've made the change, press I've made this change and the next one opens. Only Google can clear a problem: it shows as cleared once Google no longer reports it.
Google's own instructions
Each problem shows what Google says to do, in Google's own words, read from Google while you're on the page. That text is never stored.
A link to the product in Shopify
Each product with a problem has an Open in Shopify link, so you go to the exact place to change it.
A daily check, and an email when something new breaks
For stores on the plan, the app reads Google about once a day and emails you when a problem is new, comes back or spreads. At most one email a day, and you can turn them off.
It only reads
Google offers no read-only permission for this data, so Google’s sign-in screen will say the app can “Manage your product listings and accounts for Google Shopping”. The app uses that permission only to read. It never creates, changes or deletes anything at Google, and it never edits a product or a feed. You make every change yourself, in Shopify.
In Shopify it reads your products, to link each problem to its product, and never your customers or your orders.
What the app reads, keeps and deletes, in full, is on Privacy for Seller Listing Doctor.
How it works
Install it from Shopify
Coming to the Shopify App Store. Once it's listed, you install it from there.
Connect Google
Sign in with the Google login that opens your Merchant Center account, and choose the account to read.
See your own store first
Before you choose the plan, see how many of your products Google approved, limited or rejected, and any account problem.
Work down the list
With the plan, see every problem and what Google says to do, and work through them, worst first.
Good to know before you install
What the app can’t do, said plainly.
Google decides
The app can't get a product approved or an account reinstated. Google decides that.
Google re-checks at its own pace
After you make a change, it can take a few days before Google stops reporting the problem. Until then the app shows it as waiting for Google.
Reviews and appeals happen in Merchant Center
Some problems need a review by Google. Request it in Merchant Center once every change is made: an unsuccessful review can make you wait longer before you can try again.
Some products are matched by a best guess
When the app matches a product to Shopify by its SKU, it says it's a best guess. When it can't find a product in Shopify, it says so, and you search for its title there.
One plan
$19 a month
With a 7-day free trial. Billed through Shopify.
- Every problem, worst first, with what Google says to do
- Open in Shopify links for each product
- The daily check, and an email when something new breaks
- Before you choose it, the app shows your own store's counts
How to stop
- Press Disconnect in the app. It deletes the Google connection and its data, and asks Google to end the app's access. If another of your stores uses the same Google login, the app says so and leaves that login's access in place.
- Or remove the app under Third-party apps and services in your Google account.
- Uninstalling the app from Shopify removes what it keeps, on the schedule in the privacy policy.
- To stop the emails only, turn off email alerts in the app, or use the stop link in any email.
Message us
Questions about Seller Listing Doctor? Email support@sellerprofitdoctor.com.
Seller Listing Doctor is run by Gomorra Labs LLC, which also runs Seller Profit Doctor. Google and Google Merchant Center are trademarks of Google LLC. Seller Listing Doctor is independent and isn’t affiliated with, endorsed or sponsored by Google.